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Quality Assurance Specialist
SEEC Silver Spring, MD
$104k-125k (estimate)
Full Time | Social & Legal Services 3 Months Ago
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SEEC is Hiring a Quality Assurance Specialist Near Silver Spring, MD

ABOUT SEEC

SEEC is a progressive nonprofit agency providing a wide range of community supports to help people with developmental disabilities live the lives they choose. Supports are provided solely in the community and are directed by the interests, needs, and aspirations of each person. Named as a Top Workplaces USA 2023, SEEC is a nationally recognized disability services provider in Maryland dedicated to progressive values and the belief that all those in the intellectual and developmental disability community can Live, Work and Thrive. Come join us!

ABOUT THE TEAM

Quality Assurance Specialist is an essential member of SEEC’s Quality Assurance Team under the Knowledge Management Department. This position helps to ensure quality supports to people with Intellectual and Developmental Disabilities. The role supports incident investigations by collecting required documents, participating in interviews, writing reports and recommendations, and supporting the roll out of action plans to enhance services.

IN THIS ROLE, YOU'LL:

  • Assist with incident tracking/reporting, investigations/audits, and in-person follow-up as needed
  • Support the design of enhancement and corrective actions plans and a schedule for implementing and tracking outcomes
  • Facilitate training on Incident Reporting and DDA’s Policy on Reportable Incidents and Investigations
  • Support the quarterly tracking of agency Quality Assurance goals
  • Assist with Human Rights Committee meeting preparation, and keep and distribute minutes of the quarterly meetings.
  • Complete and maintain training required for the role.
  • Other duties as assigned

ABOUT YOU

  • Bachelor’s degree or an Associate Degree with at least one year of experience related to the role
  • Advanced reasoning abilities, good judgment and a high level of discretion and confidentiality
  • Experience with researching, collecting and assembling diverse information
  • Advanced written and verbal communication skills. The use of person-first language is essential
  • An appreciation for SEEC’s values of person-centered services

WE OFFER

  • Competitive Pay
  • Matching 403B

SEEC is an equal opportunity employer committed to hiring a diverse workforce in an inclusive culture environment. SEEC does not discriminate based on disability, veteran status or any other basis protected under federal, state, or local laws

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$104k-125k (estimate)

POST DATE

02/26/2024

EXPIRATION DATE

05/22/2024

WEBSITE

seeconline.org

HEADQUARTERS

SILVER SPRING, MD

SIZE

200 - 500

FOUNDED

1987

CEO

TOM SCHAUFELBERGER

REVENUE

$10M - $50M

INDUSTRY

Social & Legal Services

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About SEEC

SEEC is a progressive nonprofit agency providing a wide range of community supports to help people with developmental disabilities live lives of their choosing. Our goal is to become a community of excellence that honors, respects and assists people with developmental disabilities as they direct their lives towards work, relationships, recreation, and personal development. Our role is to create supports that empower people to identify their hopes and dreams, and to access the resources needed to achieve them. We aim to provide the highest caliber of community-based, person-directed services th ... rough ongoing learning and reflection, strategic planning, and investing in the professional development of our staff. Through our collaborative work with Maryland agencies and providers, we aim to affect policies and funding streams and expand staff development opportunities statewide. More
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